Knowledge Base

Why would we choose "No Access to CTS (no User Granted)" status to a user

If you provide no access to CTS, the user won’t receive an email but would be registered as a person in the CTS. For example, if you have a member in the project that’s not from your company and is still involved in development then you can assign this person a task so that your team would know that this is the person dealing with the issue.